.censum-chat-launcher {
  position: fixed;
  right: 18px;
  bottom: 18px;
  z-index: 80;
  width: 62px;
  height: 62px;
  border-radius: 999px;
  border: 1px solid rgba(213,198,151,0.36);
  color: #F2F2EC;
  background:
    linear-gradient(145deg, rgba(231,218,166,0.22), rgba(123,179,149,0.08) 36%, rgba(16,17,21,0.96) 62%),
    radial-gradient(circle at 34% 22%, rgba(255,255,255,0.16), transparent 34%),
    #141519;
  box-shadow:
    0 24px 54px -31px rgba(0,0,0,0.92),
    0 0 0 1px rgba(255,255,255,0.035) inset;
  display: none;
  align-items: center;
  justify-content: center;
  transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
  isolation: isolate;
}
.censum-chat-active {
  overflow-x: clip;
}
@supports not (overflow: clip) {
  .censum-chat-active { overflow-x: hidden; }
}
.censum-chat-launcher[data-ready="true"] { display: inline-flex; }
.censum-chat-launcher::before {
  content: "";
  position: absolute;
  inset: -4px;
  border-radius: inherit;
  background: conic-gradient(from 148deg, rgba(231,218,166,0.08), rgba(123,179,149,0.48), rgba(148,170,211,0.32), rgba(231,218,166,0.64), rgba(231,218,166,0.08));
  opacity: .76;
  filter: blur(.2px);
  z-index: -1;
}
.censum-chat-launcher[data-teaser]::before {
  content: attr(data-teaser);
  position: absolute;
  inset: auto;
  right: calc(100% + 10px);
  top: 50%;
  transform: translateY(-50%);
  width: max-content;
  max-width: 188px;
  padding: 9px 11px;
  border: 1px solid rgba(146,135,113,0.42);
  border-radius: 10px;
  color: #F2F2EC;
  background: rgba(22,22,25,0.96);
  box-shadow: 0 18px 44px -30px rgba(0,0,0,0.9);
  opacity: 1;
  filter: none;
  z-index: 2;
  font-size: 13px;
  font-weight: 750;
  line-height: 1.25;
  text-align: left;
  pointer-events: none;
}
.censum-chat-launcher:hover {
  transform: translateY(-2px);
  border-color: rgba(231,218,166,0.62);
  box-shadow:
    0 26px 58px -30px rgba(0,0,0,0.95),
    0 0 0 1px rgba(231,218,166,0.08) inset;
}
.censum-chat-launcher.is-checker-suppressed {
  opacity: 0;
  pointer-events: none;
  transform: translateY(18px);
}
.censum-chat-entry-bubble {
  position: fixed;
  right: 92px;
  bottom: 18px;
  z-index: 81;
  width: min(298px, calc(100vw - 116px));
  padding: 12px;
  border: 1px solid rgba(182,170,135,0.46);
  border-radius: 12px;
  color: #F2F2EC;
  background:
    linear-gradient(180deg, rgba(36,37,42,0.985), rgba(20,21,24,0.985)),
    #17181C;
  box-shadow:
    0 26px 64px -36px rgba(0,0,0,0.96),
    0 0 0 1px rgba(255,255,255,0.04) inset;
  opacity: 0;
  pointer-events: none;
  transform: translateY(8px);
  transition: opacity .18s ease, transform .18s ease;
}
.censum-chat-entry-bubble[hidden] {
  display: none;
}
.censum-chat-entry-bubble.is-visible {
  opacity: 1;
  pointer-events: auto;
  transform: translateY(0);
}
.censum-checker-sticky-active .censum-chat-entry-bubble {
  opacity: 0;
  pointer-events: none;
}
.censum-chat-entry-bubble-main {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}
.censum-chat-avatar-bubble {
  width: 38px;
  height: 38px;
}
.censum-chat-entry-bubble-text {
  min-width: 0;
  color: #F6F4E9;
  font-size: 14px;
  font-weight: 780;
  line-height: 1.32;
}
.censum-chat-entry-bubble-actions {
  display: flex;
  gap: 8px;
  margin-top: 10px;
}
.censum-chat-entry-bubble-actions button {
  min-height: 34px;
  border-radius: 999px;
  border: 1px solid rgba(182,170,135,0.44);
  padding: 0 13px;
  font-size: 13px;
  font-weight: 850;
  cursor: pointer;
}
.censum-chat-entry-bubble-open {
  color: #111113;
  background: linear-gradient(180deg, #D8CCA0, #A99A70);
  box-shadow: 0 12px 24px -18px rgba(231,218,166,0.72);
}
.censum-chat-entry-bubble-minimize {
  color: #DADAD3;
  background: rgba(19,20,24,0.94);
}
.censum-chat-avatar {
  width: 42px;
  height: 42px;
  border-radius: 999px;
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  overflow: visible;
  isolation: isolate;
  background: #15171B;
  border: 1px solid rgba(230,220,190,0.42);
  box-shadow:
    0 10px 28px -18px rgba(0,0,0,0.82),
    0 0 0 1px rgba(255,255,255,0.04) inset;
}
.censum-chat-avatar::before {
  content: "";
  position: absolute;
  inset: -3px;
  border-radius: inherit;
  background:
    conic-gradient(from 214deg, rgba(248,240,214,0.92), rgba(153,141,111,0.74) 22%, rgba(53,56,61,0.86) 41%, rgba(112,103,84,0.72) 58%, rgba(226,212,169,0.88) 76%, rgba(248,240,214,0.92));
  z-index: -1;
  transform-origin: center;
  filter: saturate(.96) contrast(1.04);
}
.censum-chat-avatar img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
  object-position: center 43%;
  border-radius: inherit;
  position: relative;
  z-index: 1;
  filter: saturate(1.04) contrast(1.04);
  transition: opacity .28s ease;
}
.censum-chat-avatar-video {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
  object-position: center 43%;
  border-radius: inherit;
  opacity: 0;
  z-index: 1;
  pointer-events: none;
  transition: opacity .32s ease;
}
.censum-chat-avatar-video.ready {
  opacity: 1;
}
.censum-chat-avatar-video-ready img {
  opacity: 0;
}
.censum-chat-avatar-launcher {
  width: 51px;
  height: 51px;
  border-color: rgba(238,229,197,0.5);
  box-shadow:
    0 15px 30px -19px rgba(0,0,0,0.9),
    0 0 11px rgba(231,218,166,0.1),
    0 0 0 1px rgba(255,255,255,0.035) inset,
    0 0 0 4px rgba(242,242,236,0.035);
}
.censum-chat-avatar-launcher::before {
  inset: -4px;
  opacity: 1;
}
.censum-chat-avatar-launcher::after {
  content: "";
  position: absolute;
  inset: -6px;
  border-radius: inherit;
  background:
    conic-gradient(from 0deg, transparent 0 79%, rgba(255,255,247,0.78) 80.4%, rgba(231,218,166,0.4) 82%, transparent 85% 100%);
  -webkit-mask: radial-gradient(circle, transparent 0 64%, #000 65% 73%, transparent 74% 100%);
  mask: radial-gradient(circle, transparent 0 64%, #000 65% 73%, transparent 74% 100%);
  opacity: .5;
  filter: blur(.16px) drop-shadow(0 0 4px rgba(255,251,226,0.32));
  transform-origin: center;
  pointer-events: none;
  z-index: 2;
  animation: censum-chat-avatar-reflection 7.2s linear infinite;
}
.censum-chat-avatar-header {
  width: 46px;
  height: 46px;
  border-color: rgba(231,218,166,0.44);
}
.censum-chat-shell {
  position: fixed;
  right: 18px;
  bottom: 88px;
  z-index: 80;
  width: min(460px, calc(100vw - 24px));
  max-height: min(720px, calc(100vh - 112px));
  display: none;
  overflow: hidden;
  border: 1px solid rgba(112,112,124,0.82);
  border-radius: 16px;
  background:
    linear-gradient(180deg, rgba(42,42,48,0.985), rgba(25,26,30,0.995)),
    #1A1B1F;
  box-shadow:
    0 34px 96px -38px rgba(0,0,0,0.96),
    0 0 0 1px rgba(242,242,236,0.05) inset;
  backdrop-filter: blur(10px);
}
.censum-chat-shell::before {
  content: "";
  position: absolute;
  inset: 0 0 auto;
  height: 2px;
  background: linear-gradient(90deg, rgba(231,218,166,0), rgba(231,218,166,0.68), rgba(123,179,149,0.38), rgba(231,218,166,0));
  pointer-events: none;
}
.censum-chat-shell.open { display: flex; flex-direction: column; }
.censum-chat-mobile-intro {
  display: none;
}
.censum-chat-mobile-intro-main {
  display: flex;
  align-items: center;
  gap: 10px;
}
.censum-chat-avatar-intro {
  width: 42px;
  height: 42px;
}
.censum-chat-mobile-intro-name {
  color: #E0D3A1;
  font-size: 12px;
  font-weight: 900;
  letter-spacing: .06em;
  line-height: 1.1;
  text-transform: uppercase;
}
.censum-chat-mobile-intro-text {
  margin-top: 4px;
  color: #F2F2EC;
  font-size: 15px;
  font-weight: 700;
  line-height: 1.35;
}
.censum-chat-mobile-intro-actions {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
  margin-top: 12px;
}
.censum-chat-mobile-intro-actions button {
  min-height: 38px;
  border-radius: 999px;
  border: 1px solid rgba(182,170,135,0.42);
  padding: 0 14px;
  font-size: 14px;
  font-weight: 850;
}
.censum-chat-mobile-intro-ask {
  color: #111113;
  background: linear-gradient(180deg, #D8CCA0, #A99A70);
  box-shadow: 0 12px 24px -18px rgba(231,218,166,0.72);
}
.censum-chat-mobile-intro-minimize {
  color: #DADAD3;
  background: rgba(19,20,24,0.92);
}
.censum-chat-header {
  padding: 15px 16px;
  border-bottom: 1px solid rgba(83,83,94,0.58);
  background:
    linear-gradient(180deg, rgba(47,47,54,0.86), rgba(34,35,40,0.78));
  display: flex;
  gap: 12px;
  align-items: center;
  justify-content: space-between;
}
.censum-chat-header-main {
  display: flex;
  align-items: center;
  gap: 11px;
  min-width: 0;
}
.censum-chat-header-copy {
  min-width: 0;
}
.censum-chat-title { font-weight: 850; letter-spacing: 0; color: #F6F4E9; font-size: 22px; line-height: 1.18; }
.censum-chat-subtitle { color: #A0A0A6; font-size: 16px; line-height: 1.45; margin-top: 4px; }
.censum-chat-agent-line {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 6px;
  color: #BDBDB7;
  font-size: 14px;
  line-height: 1.35;
  margin-top: 7px;
}
.censum-chat-status-dot {
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: #6FBF8F;
  box-shadow: 0 0 0 3px rgba(111,191,143,0.12);
  flex: 0 0 auto;
}
.censum-chat-agent-state {
  color: #DADAD3;
  font-weight: 750;
}
.censum-chat-agent-muted {
  color: #7E7E84;
  transition: color .18s ease;
}
.censum-chat-shell[data-chat-state="listening"] .censum-chat-agent-muted,
.censum-chat-shell[data-chat-state="thinking"] .censum-chat-agent-muted,
.censum-chat-shell[data-chat-state="answered"] .censum-chat-agent-muted {
  color: #BDBDB7;
}
.censum-chat-shell[data-chat-state="thinking"] .censum-chat-status-dot {
  background: #C8B57E;
  box-shadow: 0 0 0 4px rgba(200,181,126,0.12);
  animation: censum-chat-presence 1.4s ease-in-out infinite;
}
.censum-chat-shell[data-chat-state="answered"] .censum-chat-status-dot {
  background: #A7D3B8;
  box-shadow: 0 0 0 4px rgba(123,179,149,0.13);
}
.censum-chat-shell[data-chat-state="error"] .censum-chat-status-dot {
  background: #D39B7B;
  box-shadow: 0 0 0 4px rgba(211,155,123,0.13);
}
.censum-chat-header-controls {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
}
.censum-chat-voice {
  display: none;
  border: 1px solid rgba(176,162,132,0.48);
  color: #D6D6CF;
  background: #202024;
  border-radius: 999px;
  min-height: 34px;
  padding: 0 12px;
  font-size: 15px;
  font-weight: 750;
  line-height: 1;
}
.censum-chat-voice.ready {
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.censum-chat-voice:hover,
.censum-chat-voice:focus-visible {
  color: #F2F2EC;
  border-color: rgba(207,197,172,0.6);
  background: #25252A;
}
.censum-chat-close {
  border: 1px solid rgba(78,78,88,0.88);
  color: #D6D6CF;
  background: rgba(18,19,22,0.9);
  border-radius: 999px;
  width: 34px;
  min-width: 34px;
  inline-size: 34px;
  height: 34px;
  min-height: 34px;
  flex: 0 0 34px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 28px;
  font-weight: 500;
  line-height: 1;
  padding: 0;
}
.censum-chat-close:hover,
.censum-chat-close:focus-visible {
  color: #F2F2EC;
  border-color: rgba(176,162,132,0.56);
  background: #202024;
}
.censum-chat-close span { transform: translateY(-2px); }
.censum-chat-body {
  padding: 14px;
  overflow: auto;
  display: flex;
  flex-direction: column;
  gap: 10px;
  flex: 1 1 auto;
  min-height: 0;
  scrollbar-width: none;
  -ms-overflow-style: none;
}
.censum-chat-body::-webkit-scrollbar { width: 0; height: 0; display: none; }
.censum-chat-body-wrap {
  position: relative;
  display: flex;
  flex: 1 1 auto;
  min-height: 210px;
  overflow: hidden;
  background:
    linear-gradient(180deg, rgba(30,31,37,0.98), rgba(20,21,25,0.99)),
    #17181D;
}
.censum-chat-body-rail {
  flex: 0 0 46px;
  display: grid;
  grid-template-rows: 1fr 1fr;
  gap: 6px;
  padding: 14px 6px;
  border-left: 1px solid rgba(67,67,76,0.36);
}
.censum-chat-body-rail .censum-chat-scroll-arrow {
  justify-self: center;
  width: 34px;
  min-width: 34px;
}
.censum-chat-body-rail [data-chat-scroll="body-up"] { align-self: start; }
.censum-chat-body-rail [data-chat-scroll="body-down"] { align-self: end; }
.censum-chat-message {
  width: fit-content;
  max-width: 94%;
  padding: 14px 15px;
  border-radius: 10px;
  font-size: 18px;
  line-height: 1.55;
  animation: censum-chat-message-in .16s ease-out;
}
.censum-chat-message.bot {
  color: #E5E5DF;
  background:
    linear-gradient(180deg, rgba(40,41,47,0.96), rgba(31,32,37,0.98));
  border: 1px solid rgba(74,74,84,0.86);
  box-shadow:
    0 16px 38px -28px rgba(0,0,0,0.92),
    0 0 0 1px rgba(255,255,255,0.035) inset;
  font-size: 15px;
  line-height: 1.5;
}
.censum-chat-reply-text {
  margin-top: 8px;
}
.censum-chat-reply-preview {
  color: #F5F5EF;
  font-weight: 650;
  line-height: 1.46;
}
.censum-chat-bot-name + .censum-chat-reply-text {
  margin-top: 0;
}
.censum-chat-details {
  margin-top: 10px;
  border-top: 1px solid rgba(175,175,170,0.14);
  padding-top: 9px;
}
.censum-chat-details summary {
  cursor: pointer;
  color: #C8B57E;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
  list-style: none;
}
.censum-chat-details summary::-webkit-details-marker { display: none; }
.censum-chat-details summary::after {
  content: "+";
  display: inline-flex;
  margin-left: 7px;
  color: #8E8E93;
}
.censum-chat-details[open] summary::after { content: "-"; }
.censum-chat-message.bot.censum-chat-typing {
  color: #AFAFAA;
  display: inline-grid;
  gap: 6px;
  border-color: rgba(176,162,132,0.34);
  background: linear-gradient(180deg, rgba(29,30,35,0.98), rgba(20,21,25,0.98));
}
.censum-chat-typing-text {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 13px;
  line-height: 1.4;
  color: #E8E8E2;
  font-weight: 700;
}
.censum-chat-typing-subtext {
  color: #AFAFAA;
  font-size: 11px;
  line-height: 1.35;
}
.censum-chat-typing-dots {
  display: inline-flex;
  gap: 4px;
  align-items: center;
  height: 8px;
}
.censum-chat-typing-dots i {
  width: 5px;
  height: 5px;
  border-radius: 999px;
  background: #D7C78F;
  opacity: .35;
  animation: censum-chat-dot 1s ease-in-out infinite;
}
.censum-chat-typing-dots i:nth-child(2) { animation-delay: .14s; }
.censum-chat-typing-dots i:nth-child(3) { animation-delay: .28s; }
@keyframes censum-chat-dot {
  0%, 100% { opacity: .3; transform: translateY(0); }
  50% { opacity: .95; transform: translateY(-2px); }
}
@keyframes censum-chat-presence {
  0%, 100% { transform: scale(1); opacity: .86; }
  50% { transform: scale(1.16); opacity: 1; }
}
@keyframes censum-chat-avatar-reflection {
  0% { transform: rotate(0deg); opacity: .22; }
  18% { opacity: .48; }
  50% { transform: rotate(180deg); opacity: .36; }
  82% { opacity: .52; }
  100% { transform: rotate(360deg); opacity: .22; }
}
@keyframes censum-chat-eva-wave-glint {
  0%, 100% { filter: blur(.16px) drop-shadow(0 0 4px rgba(255,251,226,0.32)); opacity: .5; }
  24% { filter: blur(.08px) drop-shadow(0 0 8px rgba(255,251,226,0.5)); opacity: .76; }
  52% { opacity: .62; }
}
@keyframes censum-chat-message-in {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}
.censum-chat-message.user {
  align-self: flex-end;
  color: #0E0E10;
  background: linear-gradient(180deg, #D0C291, #A79A71);
  border: 1px solid rgba(204,190,153,0.36);
  box-shadow: 0 18px 40px -30px rgba(231,218,166,0.72);
}
.censum-chat-bot-name {
  color: #D9CB9B;
  display: block;
  font-size: 11px;
  font-weight: 850;
  text-transform: uppercase;
  letter-spacing: .06em;
}
.censum-chat-message-head {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  margin-bottom: 7px;
}
.censum-chat-message-head .censum-chat-bot-name {
  margin: 0;
}
.censum-chat-message-head + .censum-chat-reply-text {
  margin-top: 0;
}
.censum-chat-advisor {
  display: grid;
  gap: 9px;
  margin-top: 12px;
  padding: 13px;
  border: 1px solid rgba(123,179,149,0.34);
  border-radius: 10px;
  background:
    linear-gradient(180deg, rgba(21,32,30,0.96), rgba(16,22,22,0.96));
  box-shadow: 0 14px 34px -30px rgba(123,179,149,0.64);
}
.censum-chat-advisor-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.censum-chat-advisor-meta span {
  border: 1px solid rgba(123,179,149,0.35);
  border-radius: 999px;
  color: #A7D3B8;
  font-size: 13px;
  font-weight: 800;
  line-height: 1;
  padding: 5px 7px;
  text-transform: uppercase;
  letter-spacing: .04em;
}
.censum-chat-advisor-read {
  color: #F2F2EC;
  font-size: 15px;
  font-weight: 800;
  line-height: 1.42;
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  overflow: hidden;
}
.censum-chat-advisor-why {
  color: #C4C4BE;
  font-size: 13px;
  line-height: 1.5;
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  overflow: hidden;
}
.censum-chat-advisor-heading {
  color: #C8B57E;
  font-size: 13px;
  font-weight: 800;
  letter-spacing: .04em;
  margin-bottom: 5px;
  text-transform: uppercase;
}
.censum-chat-advisor ol {
  display: grid;
  gap: 5px;
  margin: 0;
  padding-left: 19px;
}
.censum-chat-advisor li {
  color: #D6D6CF;
  font-size: 13px;
  line-height: 1.45;
  overflow-wrap: anywhere;
}
.censum-chat-advisor-brief li {
  display: -webkit-box;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
  overflow: hidden;
}
.censum-chat-advisor-brief ol {
  gap: 3px;
}
.censum-chat-advisor-more {
  border-top: 1px solid rgba(123,179,149,0.16);
  padding-top: 8px;
}
.censum-chat-advisor-more summary {
  cursor: pointer;
  color: #A7D3B8;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
  list-style: none;
}
.censum-chat-advisor-more summary::-webkit-details-marker { display: none; }
.censum-chat-advisor-more summary::after {
  content: "+";
  display: inline-flex;
  margin-left: 7px;
  color: #6F9F82;
}
.censum-chat-advisor-more[open] summary::after { content: "-"; }
.censum-chat-advisor-more > div {
  margin-top: 8px;
}
.censum-chat-advisor-avoid li { color: #E3C08A; }
.censum-chat-proof {
  margin-top: 10px;
  border: 1px solid rgba(200,181,126,0.32);
  border-radius: 8px;
  background: rgba(20,20,23,0.76);
  padding: 10px 11px;
}
.censum-chat-proof summary {
  cursor: pointer;
  color: #E6D7A9;
  font-size: 12px;
  font-weight: 850;
  line-height: 1.2;
  list-style: none;
}
.censum-chat-proof summary::-webkit-details-marker { display: none; }
.censum-chat-proof summary::after {
  content: "+";
  display: inline-flex;
  margin-left: 7px;
  color: #B8A76F;
}
.censum-chat-proof[open] summary::after { content: "-"; }
.censum-chat-proof-intro {
  color: #B9B9B4;
  font-size: 12px;
  line-height: 1.45;
  margin-top: 7px;
}
.censum-chat-proof-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(138px, 1fr));
  gap: 7px;
  margin-top: 9px;
}
.censum-chat-proof-item {
  display: grid;
  gap: 3px;
  min-width: 0;
  border: 1px solid rgba(180,180,174,0.18);
  border-radius: 7px;
  color: #F2F2EC;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
  background: #111113;
  padding: 8px;
  text-decoration: none;
}
.censum-chat-proof-item:hover {
  border-color: rgba(200,181,126,0.46);
}
.censum-chat-proof-label {
  color: #F2F2EC;
  font-size: 12px;
  font-weight: 800;
  line-height: 1.2;
}
.censum-chat-proof-note {
  color: #A6A6A1;
  font-size: 11px;
  line-height: 1.3;
}
.censum-chat-stage-close {
  margin-top: 10px;
  padding: 10px;
  border: 1px solid rgba(190, 175, 124, 0.34);
  background: linear-gradient(180deg, rgba(190, 175, 124, 0.13), rgba(30, 31, 36, 0.62));
  border-radius: 8px;
}
.censum-chat-stage-close-attorney_objection_close,
.censum-chat-stage-close-diy_objection_close,
.censum-chat-stage-close-value_objection_close {
  border-color: rgba(123,179,149,0.38);
  background: linear-gradient(180deg, rgba(123,179,149,0.14), rgba(30,31,36,0.64));
}
.censum-chat-stage-close-trust_objection_close,
.censum-chat-stage-close-privacy_objection_close {
  border-color: rgba(148,170,211,0.38);
  background: linear-gradient(180deg, rgba(148,170,211,0.13), rgba(30,31,36,0.64));
}
.censum-chat-stage-close-risk_objection_close,
.censum-chat-stage-close-low_signal_close,
.censum-chat-stage-close-long_shot_result_close,
.censum-chat-stage-close-pending_result_close {
  border-color: rgba(218,159,111,0.42);
  background: linear-gradient(180deg, rgba(218,159,111,0.13), rgba(30,31,36,0.64));
}
.censum-chat-stage-close-result_close {
  border-color: rgba(123,179,149,0.42);
  background: linear-gradient(180deg, rgba(123,179,149,0.14), rgba(30,31,36,0.64));
}
.censum-chat-stage-close-bor_self_submit_close {
  border-color: rgba(148,170,211,0.44);
  background:
    linear-gradient(180deg, rgba(148,170,211,0.14), rgba(30,31,36,0.66));
}
.censum-chat-stage-close-packet_access_close,
.censum-chat-stage-close-post_purchase_close {
  border-color: rgba(123,179,149,0.44);
  background:
    linear-gradient(180deg, rgba(123,179,149,0.14), rgba(24,35,32,0.38) 44%, rgba(30,31,36,0.66));
}
.censum-chat-stage-close-safe_click_close,
.censum-chat-stage-close-deadline_safe_click_close {
  border-color: rgba(232,190,118,0.5);
  background:
    linear-gradient(180deg, rgba(232,190,118,0.16), rgba(88,45,42,0.24) 44%, rgba(30,31,36,0.68));
  box-shadow: inset 0 1px 0 rgba(255,244,198,0.08);
}
.censum-chat-stage-close-title {
  color: #E7DAA6;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0;
  margin-bottom: 4px;
}
.censum-chat-stage-close-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 5px;
  margin: 0 0 7px;
}
.censum-chat-stage-close-badge {
  display: inline-flex;
  align-items: center;
  min-height: 22px;
  max-width: 100%;
  border: 1px solid rgba(175,175,170,0.24);
  border-radius: 999px;
  padding: 4px 7px;
  color: #D8D8D2;
  background: rgba(16,17,21,0.58);
  font-size: 10px;
  font-weight: 850;
  line-height: 1;
  white-space: nowrap;
}
.censum-chat-stage-close-badge.tone-good {
  color: #CFEEDB;
  border-color: rgba(123,179,149,0.44);
  background: rgba(42,79,58,0.5);
}
.censum-chat-stage-close-badge.tone-warn {
  color: #F0D3AA;
  border-color: rgba(218,159,111,0.46);
  background: rgba(93,63,36,0.44);
}
.censum-chat-stage-close-badge.tone-stop {
  color: #F1B3B0;
  border-color: rgba(212,107,101,0.48);
  background: rgba(89,36,35,0.48);
}
.censum-chat-stage-close-badge.tone-info {
  color: #D4DEF4;
  border-color: rgba(148,170,211,0.48);
  background: rgba(51,63,94,0.44);
}
.censum-chat-stage-close-body {
  color: #D8D8D2;
  font-size: 13px;
  line-height: 1.35;
}
.censum-chat-stage-close-path {
  display: grid;
  grid-template-columns: auto 1fr;
  gap: 4px 8px;
  margin-top: 8px;
  padding: 8px;
  border: 1px solid rgba(231,218,166,0.18);
  border-radius: 7px;
  background: rgba(10,11,14,0.32);
}
.censum-chat-stage-close-path-label {
  color: #A6A6A1;
  font-size: 10px;
  font-weight: 800;
  letter-spacing: 0;
  text-transform: uppercase;
  white-space: nowrap;
}
.censum-chat-stage-close-path-value {
  min-width: 0;
  color: #F2F2EC;
  font-size: 12px;
  font-weight: 850;
  line-height: 1.15;
}
.censum-chat-stage-close-path-reason {
  grid-column: 1 / -1;
  color: #C8C8C1;
  font-size: 11px;
  line-height: 1.32;
}
.censum-chat-stage-close-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 8px;
}
.censum-chat-stage-close-actions a {
  display: inline-flex;
  align-items: center;
  min-height: 30px;
  padding: 6px 9px;
  border-radius: 999px;
  border: 1px solid rgba(190, 175, 124, 0.35);
  color: #D7CAA0;
  background: rgba(16, 17, 21, 0.72);
  font-size: 12px;
  font-weight: 750;
  line-height: 1;
  text-decoration: none;
}
.censum-chat-stage-close-actions a.primary {
  color: #151515;
  border-color: rgba(210, 197, 151, 0.74);
  background: linear-gradient(180deg, #D1C392, #9E936E);
}
.censum-chat-stage-close-actions a:hover {
  border-color: rgba(231, 218, 166, 0.7);
  color: #F5F0DB;
}
.censum-chat-stage-close-actions a.primary:hover {
  color: #0D0D0D;
}
.censum-chat-page-guide {
  margin-top: 10px;
  padding: 11px;
  border: 1px solid rgba(123,179,149,0.42);
  background:
    linear-gradient(180deg, rgba(43,88,70,0.22), rgba(20,23,27,0.76));
  border-radius: 8px;
  box-shadow: 0 14px 36px -31px rgba(123,179,149,0.72);
}
.censum-chat-page-guide-title {
  color: #D2ECDC;
  font-size: 12px;
  font-weight: 800;
  letter-spacing: 0;
  margin-bottom: 4px;
}
.censum-chat-page-guide-body {
  color: #DADAD4;
  font-size: 13px;
  line-height: 1.35;
}
.censum-chat-guide-box {
  margin-top: 9px;
  overflow: hidden;
  border: 1px solid rgba(126,143,166,0.32);
  border-radius: 8px;
  background:
    linear-gradient(180deg, rgba(18,20,25,0.95), rgba(12,14,18,0.96));
  box-shadow: 0 16px 34px -30px rgba(121,148,184,0.7);
}
.censum-chat-guide-box-chrome {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  min-height: 30px;
  padding: 7px 8px;
  border-bottom: 1px solid rgba(75,82,94,0.58);
  background: linear-gradient(180deg, rgba(42,44,51,0.82), rgba(25,27,32,0.88));
}
.censum-chat-guide-box-dots {
  display: inline-flex;
  gap: 4px;
}
.censum-chat-guide-box-dots i {
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: #B9AA78;
  opacity: .78;
}
.censum-chat-guide-box-dots i:nth-child(2) { background: #7BB395; }
.censum-chat-guide-box-dots i:nth-child(3) { background: #94AAD3; }
.censum-chat-guide-box-address {
  min-width: 0;
  padding: 4px 7px;
  border: 1px solid rgba(104,112,130,0.46);
  border-radius: 999px;
  color: #DADAD4;
  background: rgba(8,9,12,0.72);
  font-size: 11px;
  line-height: 1.2;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.censum-chat-guide-box-mode {
  color: #BFDCCB;
  font-size: 10px;
  font-weight: 850;
  line-height: 1.2;
  white-space: nowrap;
}
.censum-chat-guide-box-preview {
  padding: 10px 10px 8px;
}
.censum-chat-guide-box-title {
  color: #F3F0E6;
  font-size: 13px;
  font-weight: 850;
  line-height: 1.25;
}
.censum-chat-guide-box-lines {
  display: grid;
  gap: 5px;
  margin-top: 7px;
}
.censum-chat-guide-box-lines span {
  min-width: 0;
  padding: 6px 8px;
  border: 1px solid rgba(78,87,103,0.52);
  border-radius: 7px;
  color: #D9DFE7;
  background: rgba(33,37,45,0.72);
  font-size: 12px;
  line-height: 1.25;
  overflow-wrap: anywhere;
}
.censum-chat-guide-box-steps {
  display: grid;
  gap: 5px;
  margin: 0;
  padding: 0 11px 9px 30px;
  color: #C9CEC8;
  font-size: 12px;
  line-height: 1.35;
}
.censum-chat-guide-box-note {
  padding: 8px 10px;
  border-top: 1px solid rgba(75,82,94,0.46);
  color: #AAAFA9;
  background: rgba(6,7,10,0.4);
  font-size: 11px;
  line-height: 1.35;
}
.censum-chat-page-guide-button {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  min-height: 32px;
  margin-top: 8px;
  padding: 7px 10px;
  border-radius: 999px;
  border: 1px solid rgba(139,199,164,0.54);
  color: #E3F4EA;
  background: linear-gradient(180deg, rgba(32,74,50,0.78), rgba(19,38,30,0.82));
  font-size: 13px;
  font-weight: 750;
  cursor: pointer;
}
.censum-chat-page-guide-button:hover {
  color: #FFFFFF;
  border-color: rgba(123,179,149,0.78);
  background: linear-gradient(180deg, rgba(40,93,62,0.82), rgba(22,48,36,0.86));
}
.censum-chat-page-guide-button.shown {
  color: #151515;
  border-color: rgba(210,197,151,0.68);
  background: linear-gradient(180deg, #D1C392, #A99B70);
}
.censum-chat-page-guide-copy {
  margin-left: 6px;
  border-color: rgba(210,197,151,0.44);
  color: #E7DAA6;
  background: rgba(17,17,19,0.68);
}
.censum-chat-guide-target {
  outline: 3px solid rgba(123,179,149,0.78) !important;
  outline-offset: 5px !important;
  box-shadow: 0 0 0 7px rgba(123,179,149,0.18), 0 14px 44px -26px rgba(123,179,149,0.85) !important;
  transition: outline-color .2s ease, box-shadow .2s ease;
}
.censum-chat-knowledge {
  margin-top: 10px;
  border: 1px solid rgba(148,170,211,0.24);
  border-radius: 8px;
  background: rgba(15,16,20,0.7);
  padding: 9px 10px;
}
.censum-chat-knowledge summary {
  cursor: pointer;
  color: #D4DEF4;
  font-size: 12px;
  font-weight: 850;
  line-height: 1.2;
  list-style: none;
}
.censum-chat-knowledge summary::-webkit-details-marker { display: none; }
.censum-chat-knowledge summary::after {
  content: "+";
  display: inline-flex;
  margin-left: 7px;
  color: #94AAD3;
}
.censum-chat-knowledge[open] summary::after { content: "-"; }
.censum-chat-knowledge-list {
  display: grid;
  gap: 7px;
  margin-top: 8px;
}
.censum-chat-knowledge-item {
  display: grid;
  gap: 3px;
  color: #F2F2EC;
  padding: 7px;
  border: 1px solid rgba(180,180,174,0.16);
  border-radius: 7px;
  background: #111113;
  text-decoration: none;
}
.censum-chat-knowledge-item span {
  color: #D4DEF4;
  font-size: 12px;
  font-weight: 850;
  line-height: 1.2;
}
.censum-chat-knowledge-item small {
  color: #B9B9B4;
  font-size: 11px;
  font-weight: 650;
  line-height: 1.35;
}
.censum-chat-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.censum-chat-action {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(176,162,132,0.44);
  color: #C8B57E;
  border-radius: 999px;
  padding: 9px 13px;
  font-size: 12px;
  text-decoration: none;
}
.censum-chat-action:hover { color: #F2F2EC; border-color: rgba(207,197,172,0.46); }
.censum-chat-suggestions {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 10px;
}
.censum-chat-suggestions button {
  border: 1px solid rgba(175,175,170,0.28);
  color: #D6D6CF;
  background: #151518;
  border-radius: 999px;
  padding: 8px 11px;
  font-size: 12px;
  line-height: 1.2;
}
.censum-chat-suggestions button:hover {
  color: #F2F2EC;
  border-color: rgba(176,162,132,0.52);
}
.censum-chat-live-meta {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  margin-top: 10px;
  color: #8E8E93;
  font-size: 14px;
  line-height: 1.2;
}
.censum-chat-live-dot {
  width: 6px;
  height: 6px;
  border-radius: 999px;
  background: #6FBF8F;
  box-shadow: 0 0 0 3px rgba(111,191,143,0.1);
}
.censum-chat-feedback {
  display: grid;
  gap: 6px;
  margin-top: 12px;
  padding-top: 10px;
  border-top: 1px solid rgba(175,175,170,0.16);
}
.censum-chat-feedback-label {
  color: #85858A;
  font-size: 11px;
  font-weight: 800;
  letter-spacing: .08em;
  line-height: 1;
  text-transform: uppercase;
}
.censum-chat-feedback-row,
.censum-chat-feedback-reasons {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  align-items: center;
}
.censum-chat-feedback button {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border: 1px solid #3A3A40;
  color: #B9B9B4;
  background: rgba(13,13,15,0.66);
  border-radius: 999px;
  padding: 7px 11px;
  font-size: 12px;
  font-weight: 800;
  line-height: 1;
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.04);
}
.censum-chat-feedback button span[aria-hidden="true"] {
  font-size: 13px;
  line-height: 1;
}
.censum-chat-feedback .censum-chat-feedback-good {
  border-color: rgba(111,191,143,0.38);
  color: #BFE5CC;
  background: rgba(38,86,58,0.18);
}
.censum-chat-feedback .censum-chat-feedback-bad {
  border-color: rgba(225,104,104,0.36);
  color: #F0B5B5;
  background: rgba(94,42,42,0.18);
}
.censum-chat-feedback .censum-chat-feedback-good:hover:not(:disabled) {
  color: #E7F7EC;
  border-color: rgba(111,191,143,0.68);
  background: rgba(38,86,58,0.32);
}
.censum-chat-feedback .censum-chat-feedback-bad:hover:not(:disabled) {
  color: #FFE1E1;
  border-color: rgba(225,104,104,0.68);
  background: rgba(94,42,42,0.32);
}
.censum-chat-feedback-reasons button {
  color: #C5C5BF;
  background: rgba(20,20,23,0.82);
}
.censum-chat-feedback button:hover:not(:disabled) {
  color: #F2F2EC;
  border-color: rgba(176,162,132,0.52);
}
.censum-chat-feedback button:disabled {
  opacity: .72;
  cursor: default;
}
.censum-chat-feedback-status {
  min-height: 14px;
  color: #8E8E93;
  font-size: 14px;
}
.censum-chat-feedback.submitted .censum-chat-feedback-status {
  color: #A7D3B8;
}
.censum-chat-ticket-form {
  width: min(100%, 360px);
  padding: 14px;
  border: 1px solid rgba(176,162,132,0.44);
  border-radius: 12px;
  background: #151518;
  color: #D6D6CF;
  display: grid;
  gap: 10px;
  font-size: 16px;
}
.censum-chat-ticket-title {
  color: #F2F2EC;
  font-size: 18px;
  font-weight: 800;
  letter-spacing: 0;
}
.censum-chat-lead-form {
  border-color: rgba(123,179,149,0.42);
  background: linear-gradient(180deg, rgba(24,28,25,0.98), rgba(19,20,21,0.98));
}
.censum-chat-voice-form {
  border-color: rgba(176,162,132,0.5);
  background: linear-gradient(180deg, rgba(35,35,39,0.98), rgba(22,23,25,0.98));
}
.censum-chat-lead-prompt {
  color: #D6D6CF;
  font-size: 16px;
  line-height: 1.42;
}
.censum-chat-lead-decision-note {
  border: 1px solid rgba(123,179,149,0.28);
  border-radius: 8px;
  background: rgba(123,179,149,0.08);
  color: #E4E9DC;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.35;
  padding: 9px 10px;
}
.censum-chat-lead-privacy {
  color: #A0A0A6;
  font-size: 13px;
  line-height: 1.35;
}
.censum-chat-optional-phone { display: none; }
.censum-chat-callback-grid { grid-template-columns: 1fr; }
.censum-chat-ticket-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}
.censum-chat-ticket-form label {
  display: grid;
  gap: 5px;
  min-width: 0;
}
.censum-chat-ticket-form span {
  color: #8E8E93;
  font-size: 13px;
  font-weight: 700;
}
.censum-chat-ticket-form input,
.censum-chat-ticket-form select,
.censum-chat-ticket-form textarea {
  width: 100%;
  min-width: 0;
  border: 1px solid #3A3A40;
  border-radius: 9px;
  color: #F2F2EC;
  background: #1A1A1D;
  padding: 10px 11px;
  font-size: 16px;
  outline: none;
}
.censum-chat-consent-row {
  display: grid;
  grid-template-columns: 18px 1fr;
  gap: 9px;
  align-items: start;
}
.censum-chat-consent-row input {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  padding: 0;
}
.censum-chat-consent-row span {
  color: #D6D6CF;
  font-size: 14px;
  line-height: 1.35;
  font-weight: 650;
}
.censum-chat-ticket-form textarea { resize: vertical; }
.censum-chat-ticket-form input:focus,
.censum-chat-ticket-form select:focus,
.censum-chat-ticket-form textarea:focus {
  border-color: rgba(212,168,87,0.72);
}
.censum-chat-ticket-form button {
  border: 1px solid rgba(211,200,170,0.34);
  border-radius: 10px;
  color: #0E0E10;
  background: linear-gradient(180deg, #BDAE82, #91866C);
  padding: 11px 14px;
  font-size: 17px;
  font-weight: 800;
}
.censum-chat-ticket-form button:disabled {
  opacity: .7;
  cursor: default;
}
.censum-chat-ticket-status {
  min-height: 18px;
  color: #8E8E93;
  font-size: 14px;
  line-height: 1.35;
}
.censum-chat-ticket-form.submitted {
  border-color: rgba(123,179,149,0.55);
}
.censum-chat-lead-form.submitted {
  box-shadow: 0 0 0 1px rgba(123,179,149,0.18) inset;
}
.censum-chat-quick-wrap {
  display: grid;
  grid-template-columns: 26px minmax(0, 1fr) 26px;
  align-items: center;
  gap: 6px;
  padding: 10px 12px 9px;
  border-bottom: 1px solid rgba(46,46,51,0.72);
}
.censum-chat-quick {
  display: flex;
  flex-wrap: nowrap;
  gap: 8px;
  min-width: 0;
  overflow-x: auto;
  overflow-y: hidden;
  padding: 0 1px;
  scroll-behavior: smooth;
  scrollbar-width: none;
  -ms-overflow-style: none;
}
.censum-chat-quick::-webkit-scrollbar { width: 0; height: 0; display: none; }
.censum-chat-quick button {
  flex: 0 0 auto;
  max-width: 100%;
  white-space: nowrap;
  border: 1px solid #3A3A40;
  border-radius: 999px;
  color: #D6D6CF;
  background: transparent;
  padding: 10px 13px;
  font-size: 17px;
  line-height: 1.2;
}
.censum-chat-scroll-arrow {
  width: 34px;
  height: 34px;
  border: 1px solid rgba(74,74,82,0.84);
  border-radius: 999px;
  color: #C7C7BF;
  background: #17171A;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 15px;
  font-weight: 800;
  line-height: 1;
  padding: 0;
}
.censum-chat-scroll-arrow:hover:not(:disabled) {
  color: #F2F2EC;
  border-color: rgba(176,162,132,0.58);
  background: #202024;
}
.censum-chat-scroll-arrow:disabled {
  opacity: .28;
  cursor: default;
}
.censum-chat-form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid #2E2E33;
}
.censum-chat-input {
  min-height: 48px;
  max-height: 110px;
  resize: vertical;
  border: 1px solid #3A3A40;
  border-radius: 10px;
  color: #F2F2EC;
  background: #1A1A1D;
  padding: 12px 13px;
  font-size: 19px;
  line-height: 1.35;
  outline: none;
}
.censum-chat-input:focus { border-color: rgba(212,168,87,0.68); }
.censum-chat-send {
  border: 1px solid rgba(211,200,170,0.34);
  border-radius: 10px;
  color: #0E0E10;
  background: linear-gradient(180deg, #BDAE82, #91866C);
  min-width: 76px;
  padding: 0 17px;
  font-size: 18px;
  font-weight: 700;
}
.censum-chat-form.is-sending .censum-chat-send,
.censum-chat-send:disabled {
  opacity: .68;
  cursor: progress;
}
.censum-chat-footnote {
  padding: 0 14px 12px;
  color: #A0A0A6;
  font-size: 15px;
  line-height: 1.45;
}
@media (prefers-reduced-motion: reduce) {
  .censum-chat-message,
  .censum-chat-entry-bubble,
  .censum-chat-status-dot,
  .censum-chat-typing-dots i,
  .censum-chat-avatar-launcher::after,
  .censum-chat-guide-target {
    animation: none !important;
    transition: none !important;
  }
  .censum-chat-avatar-video { display: none !important; }
  .censum-chat-avatar-video-ready img { opacity: 1 !important; }
}
@media (max-width: 640px) {
  .censum-chat-launcher {
    right: 10px;
    bottom: 10px;
    width: 46px;
    height: 46px;
    border-color: rgba(213,198,151,0.34);
    background:
      linear-gradient(145deg, rgba(231,218,166,0.2), rgba(123,179,149,0.08) 38%, rgba(16,17,21,0.96) 64%),
      #141519;
    box-shadow: 0 12px 28px -24px rgba(0,0,0,0.78);
    opacity: .84;
  }
  .censum-chat-launcher img {
    width: 100%;
    height: 100%;
  }
  .censum-chat-launcher:hover { transform: none; box-shadow: 0 14px 30px -24px rgba(0,0,0,0.84); opacity: .94; }
  .censum-chat-defer-mobile-launcher .censum-chat-launcher {
    opacity: 0;
    pointer-events: none;
    transform: translateY(12px);
  }
  .censum-chat-defer-mobile-launcher.censum-chat-mobile-launcher-ready .censum-chat-launcher {
    opacity: .84;
    pointer-events: auto;
    transform: none;
  }
  .censum-chat-entry-bubble {
    right: 10px;
    bottom: 64px;
    width: min(300px, calc(100vw - 20px));
    padding: 11px;
  }
  .censum-chat-entry-bubble-text {
    font-size: 13px;
    line-height: 1.35;
  }
  .censum-chat-entry-bubble-actions button {
    min-height: 33px;
    padding: 0 12px;
    font-size: 13px;
  }
  .censum-chat-launcher[data-teaser]::before {
    right: 0;
    top: auto;
    bottom: calc(100% + 8px);
    transform: none;
    max-width: 154px;
    padding: 8px 10px;
    font-size: 12px;
    text-align: right;
  }
  .censum-chat-launcher[aria-expanded="true"] {
    opacity: 0;
    pointer-events: none;
  }
  .censum-chat-shell {
    left: 10px;
    right: 10px;
    bottom: 62px;
    width: auto;
    max-height: calc(100vh - 74px);
  }
  .censum-chat-shell.censum-chat-mobile-intro-mode {
    left: auto;
    right: 10px;
    bottom: 62px;
    width: min(316px, calc(100vw - 20px));
    max-height: none;
    border-radius: 15px;
  }
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-mobile-intro {
    display: block;
    padding: 12px;
  }
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-header,
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-quick-wrap,
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-body-wrap,
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-form,
  .censum-chat-shell.censum-chat-mobile-intro-mode .censum-chat-footnote {
    display: none;
  }
  .censum-chat-avatar-launcher { width: 39px; height: 39px; }
  .censum-chat-avatar-header { width: 40px; height: 40px; }
  .censum-chat-header { padding: 14px 14px; }
  .censum-chat-header-main { gap: 9px; }
  .censum-chat-title { font-size: 22px; }
  .censum-chat-subtitle { font-size: 16px; }
  .censum-chat-body { padding: 12px; }
  .censum-chat-body-wrap { min-height: 180px; }
  .censum-chat-body-rail {
    flex-basis: 44px;
    padding-left: 5px;
    padding-right: 5px;
  }
  .censum-chat-quick-wrap {
    grid-template-columns: 34px minmax(0, 1fr) 34px;
    padding-left: 10px;
    padding-right: 10px;
  }
  .censum-chat-scroll-arrow {
    width: 34px;
    height: 34px;
    font-size: 14px;
  }
  .censum-chat-message {
    max-width: 96%;
    font-size: 18px;
    line-height: 1.55;
  }
  .censum-chat-message.bot {
    font-size: 15px;
    line-height: 1.5;
  }
  .censum-chat-advisor-read { font-size: 15px; }
  .censum-chat-advisor-why,
  .censum-chat-advisor li { font-size: 13px; }
  .censum-chat-form { padding: 10px; gap: 7px; }
  .censum-chat-input { min-height: 52px; font-size: 19px; }
  .censum-chat-send { min-width: 72px; padding: 0 14px; }
  .censum-chat-ticket-grid { grid-template-columns: 1fr; }
}